Terms of Service for Jetspike
Last Updated: April 24th, 2023
By accessing and placing an order with Jetspike Digital s.r.o., you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Jetspike Digital s.r.o. By using our app, registering an account, or making a purchase, you hereby consent to our Terms & Conditions.
Under no circumstances shall Jetspike Digital s.r.o. team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Jetspike Digital s.r.o. team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.
Jetspike Digital s.r.o. will not be responsible for any outcome that may occur during the course of usage of our resources or application. We reserve the rights to change prices and revise the resources usage policy in any moment.
Jetspike Digital s.r.o. grants you a revocable, non-exclusive, non-transferable, limited license to use the application Jetspike Data Studio available from the internet address studio.jetspike.com strictly in accordance with the terms of this Agreement.
These Terms & Conditions are a contract between you and Jetspike Digital s.r.o. (referred to in these Terms & Conditions as “Jetspike Digital s.r.o.”, “us”, “we” or “our”), the provider of the Jetspike Data Studio website and the services accessible from the Jetspike Data Studio website (which are collectively referred to in these Terms & Conditions as the “Jetspike Data Studio Service”).
You are agreeing to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use the Jetspike Data Studio Service. In these Terms & Conditions, “you” refers both to you as an individual and to the entity you represent. If you violate any of these Terms & Conditions, we reserve the right to cancel your account or block access to your account without notice.
Definitions and key terms
To help explain things as clearly as possible in this Terms & Conditions, every time any of these terms are referenced, are strictly defined as:
- Application: The Jetspike Data Studio application, which can be accessed via this URL: studio.jetspike.com
- Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Jetspike Digital s.r.o., Bělehradská 858/23,120 00 Prague, Czech Republic that is responsible for your information under this Terms & Conditions.
- Country: where Jetspike Digital s.r.o. or the owners/founders of Jetspike Digital s.r.o. are based, in this case is Czech Republic
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Jetspike Data Studio and use the services.
- Service: refers to the service provided by Jetspike Digital s.r.o. as described in the relative terms (if available) and on this platform.
- Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
- Website: Jetspike Data Studio.’s site, which can be accessed via this URL: www.jetspike.com
- You: a person or entity that is registered with Jetspike Data Studio to use the Services.
You agree not to, and you will not permit others to:
- License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the app or make the platform available to any third party.
- Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the app.
- Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Jetspike Digital s.r.o. or its affiliates, partners, suppliers or the licensors of the app.
Registration and User Account
Certain parts of the Service require you to create an account (“Account”). You must provide a valid Google account upon registration. The Google account will be used for your authentication when using the Jetspike Data Studio Service. You are responsible for handling and securing your login credentials. Your account in Jetspike Data Studio is bound to your Google account ant can not be transferred to another Google account. Jetspike Digital s.r.o. is not responsible nor can provide any assistance when you are unable to access or log into your Google account.
You can request deleting your account. In such case, all information connected to your account including all your saved work will be forever lost. You can request deleting your account from within the app or via email to email@example.com. Jetspike Digital s.r.o. will remove the account within 30 days from placing your request. The data associated with your account can not be restored after deletion.
Subscriptions and Pricing
Some parts of Service are billed on a subscription basis (“Subscription(s)”). The Service is offered under different pricing plans, the limits and features of which are available on www.jetspike.com#pricing. All prices are listed in U.S. dollars. The final price in the currency selected by the customer will be displayed before entering payment information by the customer. You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
Fees and Payment
Our order process is conducted by our online reseller Reach UK Ltd., a United Kingdom corporation, having an office at 3 Lloyd’s Avenue, London, UK (“Reach”). Reach is the Merchant of Record for all our orders. Reach provides all customer service inquiries and handles returns. Customer will pay to Reach, all fees due under this Agreement. By placing an order with Jetspike, the customer agrees to and is bound by the “Reach End User Terms and Conditions” available from https://withreach.com/merchant-terms-of-service.
All payments will be in the currency selected by the customer. Unless otherwise specified, all fees shall be due 30 days from the date of the invoice. All amounts will exclude all applicable sales, use, and other taxes.
All pricing plans involve recurring fees (each, along with any applicable taxes and other charges). Unless canceled by the user, all subscriptions will be automatically renewed. The users can cancel their subscriptions in the app. Cancelling the subscription does not refund the already paid fees. Canceled subscriptions will not be renewed at the end of the billing period. The Service provided as part of the subscription will be available until the end of the already paid for billing period. After this period, only the Services provided free of payment will be available.
Return and Refund Policy
You are entitled to cancel Your Order within 30 days without giving any reason for doing so. The deadline for cancelling an Order is 30 days from the date on which you completed the Order. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by an email to firstname.lastname@example.org. We will reimburse You no later than 14 days from the day on which you requested the refund. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Contents of the Service
Jetspike Data Studio is an online application available from studio.jetspike.com. The application enables the user to connect to their Firebase projects and access and modify data stored in them. The user can perform SQL queries on the database provided by Firebase. The database is not part of The Service. The number of queries per day (“Quota”) as well as the maximum execution time and further parameters are limited. The limitations vary between subscription plans and can be found on the pricing page.
The Quota represents the maximum number of queries a user can execute within a day. The quota is shared among all projects of the user. Every query execution increases the usage counter by 1. The counter will be incremented regardless whether the query finishes successfully or fail for any reason, including but not limited to exceeding execution timeout or RAM limit, syntactical error in the query, application error, access denial or any other reason.
When having used up the daily quota, the user will not be able to perform further queries. Usage counter will be reset once daily at 1:00 am Pacific Daylight Time (UTC-08:00). Jetspike Digital s.r.o. does not guarantee the exact time of the usage counter reset.
Every action triggered with the document editor also increments the usage counter by 1, including loading, adding, deleting and modifying the document.
Access to Firestore
The Jetspike Data Studio Service will access the Firestore database provided as part of the Google Cloud Platform Service (GCP). GCP is provided by a third-party and is not governed by this Terms.
The user is responsible for providing Jetspike Data Studio with valid service account private key to access his Firesotre project. Jestpike Digital s.r.o. is not responsible for managing the access information in GCP.
The user permits Jetspike Data Studio to access and modify data stored in Firestore on the user’s behalf. The user is aware and accepts full responsibility accessing and managing stored data in Firestore with Jetspike Data Studio. Accessing data stored in Firestore results in billable usage in GCP, which is billed to the user by the provider of GCP Service. These costs are not part of nor covered by the Subscription fees for Jetspike Data Studio. Solely the user of GCP service is responsible for paying these costs. Payment of these costs not in part nor in full amount can not be demanded by the user or any third-party from Jetspike Digital s.r.o.
Any feedback, comments, ideas, improvements or suggestions (collectively, “Suggestions”) provided by you to Jetspike Digital s.r.o. with respect to the app shall remain the sole and exclusive property of Jetspike Digital s.r.o.
Jetspike Digital s.r.o. shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.
Links to Other Websites
This Terms & Conditions applies only to the Services. The Services may contain links to other websites not operated or controlled by Jetspike Digital s.r.o. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Terms & Conditions are no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.
Changes To Our Terms & Conditions
You acknowledge and agree that Jetspike Digital s.r.o. may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at Jetspike Digital s.r.o.’s sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform Jetspike Digital s.r.o. when you stop using the Service. You acknowledge and agree that if Jetspike Digital s.r.o. disables access to your account, you may be prevented from accessing the Service, your account details or any files or other materials which is contained in your account.
If we decide to change our Terms & Conditions, we will post those changes on this page, and/or update the Terms & Conditions modification date below.
Modifications to Our app
Jetspike Digital s.r.o. reserves the right to modify, suspend or discontinue, temporarily or permanently, the app or any service to which it connects, with or without notice and without liability to you.
Updates to Our app
Jetspike Digital s.r.o. may from time to time provide enhancements or improvements to the features/ functionality of the app, which may include patches, bug fixes, updates, upgrades and other modifications (“Updates”).
Updates may modify or delete certain features and/or functionalities of the app. You agree that Jetspike Digital s.r.o. has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the app to you.
You further agree that all Updates will be (i) deemed to constitute an integral part of the app, and (ii) subject to the terms and conditions of this Agreement.
We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services (“Third- Party Services”).
You acknowledge and agree that Jetspike Digital s.r.o. shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Jetspike Digital s.r.o. does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.
Term and Termination
This Agreement shall remain in effect until terminated by you or Jetspike Digital s.r.o..
Jetspike Digital s.r.o. may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.
This Agreement will terminate immediately, without prior notice from Jetspike Digital s.r.o., in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting your user account in the app.
Upon termination of this Agreement, you shall cease all use of the app. Termination of this Agreement will not limit any of Jetspike Digital s.r.o.’s rights or remedies at law or in equity in case of breach by you (during the term of this Agreement) of any of your obligations under the present Agreement.
Copyright Infringement Notice
If you are a copyright owner or such owner’s agent and believe any material on our app constitutes an infringement on your copyright, please contact us setting forth the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on his behalf; (b) identification of the material that is claimed to be infringing; (c) your contact information, including your address, telephone number, and an email; (d) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owners; and (e) the a statement that the information in the notification is accurate, and, under penalty of perjury you are authorized to act on behalf of the owner.
You agree to indemnify and hold Jetspike Digital s.r.o. and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your: (a) use of the app; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.
The app is provided to you “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, Jetspike Digital s.r.o., on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the app, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice.
Without limitation to the foregoing, Jetspike Digital s.r.o. provides no warranty or undertaking, and makes no representation of any kind that the app will meet your requirements, achieve any intended results, be compatible or work with any other software, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither Jetspike Digital s.r.o. nor any Jetspike Data Studio’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the app, or the information, content, and materials or products included thereon; (ii) that the app will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the app; or (iv) that the app, its servers, the content, or e-mails sent from or on behalf of Jetspike Digital s.r.o. are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.
Limitation of Liability
Notwithstanding any damages that you might incur, the entire liability of Jetspike Digital s.r.o. and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the app.
To the maximum extent permitted by applicable law, in no event shall Jetspike Digital s.r.o. or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, for loss of data or other information, for business interruption, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the app, third-party software and/or third-party hardware used with the app, or otherwise in connection with any provision of this Agreement), even if Jetspike Digital s.r.o. or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute waiver of any subsequent breach.
No failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.
Amendments to this Agreement
Jetspike Digital s.r.o. reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our app after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Jetspike Digital s.r.o..
The Agreement constitutes the entire agreement between you and Jetspike Digital s.r.o. regarding your use of the app and supersedes all prior and contemporaneous written or oral agreements between you and Jetspike Digital s.r.o.
You may be subject to additional terms and conditions that apply when you use or purchase other Jetspike Digital s.r.o.’s services, which Jetspike Digital s.r.o. will provide to you at the time of such use or purchase.
Updates to Our Terms
We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service or via email) before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete your account.
The app and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Jetspike Digital s.r.o., its licensors or other providers of such material and are protected by Czech Republic and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior written permission of Jetspike Digital s.r.o., unless and except as is expressly provided in these Terms & Conditions. Any unauthorized use of the material is prohibited.
Agreement to Arbitrate
This section applies to any dispute EXCEPT IT DOESN’T INCLUDE A DISPUTE RELATING TO CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF REGARDING THE ENFORCEMENT OR VALIDITY OF YOUR OR Jetspike Digital s.r.o.’s INTELLECTUAL PROPERTY RIGHTS. The term “dispute” means any dispute, action, or other controversy between you and Jetspike Digital s.r.o. concerning the Services or this agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.
Notice of Dispute
In the event of a dispute, you or Jetspike Digital s.r.o. must give the other a Notice of Dispute, which is a written statement that sets forth the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You must send any Notice of Dispute via email to: email@example.com. Jetspike Digital s.r.o. will send any Notice of Dispute to you by mail to your address if we have it, or otherwise to your email address. You and Jetspike Digital s.r.o. will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Notice of Dispute is sent. After sixty (60) days, you or Jetspike Digital s.r.o. may commence arbitration.
If you and Jetspike Digital s.r.o. don’t resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The dispute shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration. Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing party shall be borne by the non-prevailing party.
Submissions and Privacy
In the event that you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of Jetspike Digital s.r.o. without any compensation or credit to you whatsoever. Jetspike Digital s.r.o. and its affiliates shall have no obligations with respect to such submissions or posts and may use the ideas contained in such submissions or posts for any purposes in any medium in perpetuity, including, but not limited to, developing, manufacturing, and marketing products and services using such ideas.
Jetspike Digital s.r.o. may, from time to time, include contests, promotions, sweepstakes, or other activities (“Promotions”) that require you to submit material or information concerning yourself. Please note that all Promotions may be governed by separate rules that may contain certain eligibility requirements, such as restrictions as to age and geographic location. You are responsible to read all Promotions rules to determine whether or not you are eligible to participate. If you enter any Promotion, you agree to abide by and to comply with all Promotions Rules.
Additional terms and conditions may apply to purchases of goods or services on or through the Services, which terms and conditions are made a part of this Agreement by this reference.
In the event a product and/or service is listed at an incorrect price or with incorrect information due to typographical error, we shall have the right to refuse or cancel any orders placed for the product and/or service listed at the incorrect price. We shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account or other payment account in the amount of the charge.
Jetspike Digital s.r.o. is not responsible for any content, code or any other imprecision.
Jetspike Digital s.r.o. does not provide warranties or guarantees.
In no event shall Jetspike Digital s.r.o. be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.
The Jetspike Data Studio Service and its contents are provided “as is” and “as available” without any warranty or representations of any kind, whether express or implied. Jetspike Digital s.r.o. is a distributor and not a publisher of the content supplied by third parties; as such, Jetspike Digital s.r.o. exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability or currency of any information, content, service or merchandise provided through or accessible via the Jetspike Data Studio Service. Without limiting the foregoing, Jetspike Digital s.r.o. specifically disclaims all warranties and representations in any content transmitted on or in connection with the Jetspike Data Studio Service or on sites that may appear as links on the Jetspike Data Studio Service, or in the products provided as a part of, or otherwise in connection with, the Jetspike Data Studio Service, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement of third party rights. No oral advice or written information given by Jetspike Digital s.r.o. or any of its affiliates, employees, officers, directors, agents, or the like will create a warranty. Price and availability information is subject to change without notice. Without limiting the foregoing, Jetspike Digital s.r.o. does not warrant that the Jetspike Data Studio Service will be uninterrupted, uncorrupted, timely, or error-free.
Don’t hesitate to contact us if you have any questions.
Via Email: firstname.lastname@example.org
Via our Contact Form